If you have successfully purchased, but still see payment pop-ups in the ShutEye application, or some features are not accessible, there might be the following reasons:
1. Make sure you haven't requested a refund, as the subscription status will be canceled after a refund.
2. Network anomalies: Under abnormal network conditions, subscription status synchronization may fail. After the network returns to normal, exit the application and reopen it to resolve the issue.
3. Some devices may have technical issues that can cause synchronization delays. Try exiting the application and reopening it to resolve this.
4. Make sure the Apple ID (or Google Play account) in your device is logged in with the account you used to pay for your subscription
5. If you're already logged into ShutEye, make sure you're using the account you first registered with. Logging in with multiple accounts may cause abnormal synchronization of your subscription status.